TL Express 3.2.4

T L Air Express is a reputable air express company based in Asia, offering reliable air parcel and document courier services. The company was co-founded by a Cambodian and a Singaporean, both of whom bring over 20 years of experience in the logistics industry.

The company envisions establishing a significant presence in the Southeast Asian region, with a mission centered on delivering timely services at competitive prices while ensuring high-quality standards. T L Air Express is adept at meeting diverse client needs by integrating logistics management support with advanced information technology and program management services, thereby enhancing client reach and service experience.

Cross-border document and parcel shipments are handled through an extensive network infrastructure and operational capabilities. T L Air Express employs a proactive monitoring approach from pick-up to delivery, all managed through its cargo tracking system.

An essential aspect of their service is Cross-border Trade Assistance. Their expert team assists clients in navigating complex trade duties and customs documentation processes. By utilizing automated documentation, T L Air Express helps customers efficiently manage their interactions with country customs.

Addressing the demands of the growing e-commerce market, T L Air Express ensures efficient last-mile delivery solutions. The local team guarantees timely deliveries within budget constraints and is trained to advise clients on optimal transportation methods for nationwide delivery. For cross-border shipments, the team leverages automated documentation to further simplify customs procedures for customers.

Acknowledging the sensitive and confidential nature of documents, T L Air Express prioritizes security measures to protect items during transit and guarantees timely delivery. In response to the dynamic nature of courier services in the digital age, the company employs sophisticated software solutions to ensure packages arrive punctually.

For businesses facing unique challenges in expedited services, T L Air Express provides tailored solutions designed to avert potential delays prior to departure. The TL Express Mobile App offers a user-friendly interface with features such as:

• Online shipment booking
• Track and trace capabilities
• Shipment information access
• Tariff rate checking
• Company contact details

Customers must contact the service center for registration to obtain login credentials for the app. In case of forgotten passwords, users are required to reach out to customer service for approval before resetting their credentials, adhering to the requirements outlined in the service terms and conditions.

Currently, T L Air Express employs over 80 dedicated personnel who cater to a variety of delivery needs. Management teams focus on operational support, ensuring well-organized processes from receipt to destination delivery of documents and parcels.